Ukuqinisekisa umgangatho
Umgaqo-nkqubo osemgangathweni: ulawulo lwesayensi, imveliso eneenkcukacha ezininzi, inkonzo enyanisekileyo, ulwaneliseko lwabathengi.
Iinjongo zoMgangatho
1. Izinga elifanelekileyo lemveliso yi-≥99.5%.
2. Ukuhanjiswa ngokwesivumelwano, izinga lokuhanjiswa ngexesha ≥ 99%.
3. Izinga lokugqitywa kwezikhalazo zomgangatho wabathengi liyi-100%.
4. Ulwaneliseko lwabathengi ≥ 90%.
5. Izinto ezi-2 zophuhliso kunye noyilo lweemveliso ezintsha (kuquka iintlobo eziphuculweyo, izakhiwo ezintsha, njl.njl.) zigqityiwe.
Isifungo
1. Ukufakwa kunye nokulungiswa kweengxaki
Xa izixhobo zifika kumzi-mveliso womthengi, inkampani yethu iya kuthumela abasebenzi bobuchwephesha bexesha elizeleyo kumthengi ukuze bakhokele ukufakwa kwazo kwaye babe noxanduva lokulungisa iimpazamo ukuze zisetyenziswe ngendlela eqhelekileyo.
2. Uqeqesho lokusebenza
Ngaphambi kokuba umthengi asebenzise izixhobo ngokuqhelekileyo, abasebenzi benkampani yethu abagunyazisayo baya kulungiselela abasebenzi abafanelekileyo bomthengi ukuba baqhube uqeqesho. Umxholo woqeqesho uquka: ukugcinwa kwezixhobo, ukugcinwa, ukulungiswa ngexesha elifanelekileyo kweengxaki eziqhelekileyo, kunye neenkqubo zokusebenza nokusetyenziswa kwezixhobo.
3. Uqinisekiso lomgangatho
Ixesha lewaranti yezixhobo zenkampani lilonyaka omnye. Ngexesha lewaranti, ukuba izixhobo zonakaliswe zizinto ezingezizo ezomntu, ziya kuba noxanduva lokugcinwa simahla. Ukuba izixhobo zonakaliswe zizinto ezingezizo ezomntu, inkampani yethu iya kuzilungisa ngexesha kwaye ihlawulise kuphela iindleko ezifanelekileyo.
4. Ukugcinwa kunye nexesha
Ukuba izixhobo zonakele emva kokuphela kwexesha lewaranti, emva kokufumana isaziso kumthengi, amashishini akwiphondo aya kufika kwindawo ukuze alungiswe zingadlulanga iiyure ezingama-24, kwaye amashishini angaphandle kwephondo aya kufika kwindawo leyo zingadlulanga iiyure ezingama-48.
5. Ubonelelo lwezixhobo ezingasetyenziswanga
Le nkampani ibonelele ngezixhobo ezisemgangathweni ophezulu ezinamaxabiso amahle kumntu ofuna imveliso kangangeminyaka emininzi, kwaye ikwabonelela ngeenkonzo zokuxhasa ezinxulumene noko.